SHIPPING POLICY

Will I have to pay customs and duties?

At this time, all customs and duties fees are the customer’s liability and will be charged to you upon receipt of your international shipment.

 

How much is shipping to my country?

The cost of shipping depends on the weight of your purchase and your final destination address. Once you enter your shipping address during checkout your shipping cost will appear in your cart before you finalize your purchase.  Please note that some Customs and Duties can be applied once the order arrives to the country of destination.

 When will my order be shipped?

Processing time is 2-5 business days. Regular orders and Rush Handling will be processed and shipped out from our warehouse in 24 hours with the exception of orders placed Fridays after 2 pm PST, or orders received during the weekend or Holidays. These orders will be processed the next business day. 

My tracking number is not showing any information, how do I track my package?

Tracking is emailed to you the moment your order ships. However, carriers do not update tracking for 24-48 hours after the initial scan of your shipment. We ask that you check back in 48 hours. If you still do not see tracking information, please contact one of our Lash Experts at info@farredlash.com.

What happens if my order has incorrect shipping information?

Please understand that our system prints out shipping labels according to what the customers placed on their shipping and billing information. Please contact EXPRESS to reroute your package in case of any error on shipping information. The Reshipment Fee on all orders will be undertook by yourself. FARRED Lashes is not responsible for any lost or stolen packages due to incorrect information provided at time of purchase.